Webhost CRM - Product Information

General Features

Webhost CRM is a complete and integrated solution providing a suite of applications that handle all primary aspects of managing your web hosting customers. Webhost CRM automates the process of server account management via seamless integration with popular hosting control panels, domain registrars, as well as various credit card processors. Quickly accept payments, process reoccurring billing, from a turnkey operation for accepting new orders and providing the level of quality service necessary to keep those customers and set your company apart from the rest.

Webhost CRM is easily branded with your company logos and website using a simple theme management system so you can create a seamless flow from existing websites. Choose from one of the provided themes or create your own. Virtually all visual source code is provided, unencoded so you can customize the look and feel to meet your specific business needs. PHP developers can also right their own modules to extend interfaces to other systems and services.

Almost all options and configuration customizations are handled through the user interface with no need to edit external files for updating things like email templates.

	Order Entry - accept and process orders from beginning to end using the latest fraud prevention techniques and automatically process new orders through the automated order fulfillment process which creates hosting accounts, submits domain registration and transfer requests, as well as sets up automatic billing.
	Billing and Payments - accept customer payments through the full featured billing and invoicing system with a simple to use and understand interface that even allows you to add customizable entries to customer invoices. Conveniently handle one-time billable items or reoccurring charges. Accept full and partial payments and automatically apply them to the oldest invoice first through a full featured accounting transaction process. Issue credits, handle checks, and cash payments easily. Create and accept coupons.
	Client Portal – establish a self serve kiosk for customers to manage their own hosting account and domain registrations in client area which is branded with your company logo. Customers can upgrade, downgrade accounts, purchase new services, update their payment profile, and much more instantly and automatically.
	Support Desk – easily provided customer support through the integrated help desk which processes incoming email, offers sophisticated spam filters, and can even answer customers utilizes a template system for common questions. Customers can also answer their own questions using your integrated FAQ section.
	Hosting – manage an unlimited number of servers, hosting packages, with various pricing and discounts. Seamlessly handles different hosting control panels. Simultaneously offer domains from various registrars taking advantage of your current, best pricing model. Communicate with customers using the broadcast email tool.

These are just a few of the many great features you will find in Webhost CRM yet all of these professional capabilities are provided in an organized and clean user interface that does not overburden the user with unwanted clutter. Our philosophy is simple but our goal is challenging. Our products are designed to provide a unique blend of robust features utilizing state of the art software technologies with a simple and easy to use interface.